![]() The practice is part of GP federation Quay Health Solutions.ĥ June 2017 Letter from the Chief Inspector of General Practice These are: Childhood Vaccination and Immunisation Scheme, Extended Hours Access, Facilitating Timely Diagnosis and Support for People with Dementia, Improving Patient Online Access, Influenza and Pneumococcal Immunisations, Minor Surgery, Patient Participation, Risk Profiling and Case Management, Rotavirus and Shingles Immunisation and Unplanned Admissions. The practice operates under an Alternative Provider Medical Services (APMS) contract, and is signed up to a number of local and national enhanced services (enhanced services require an enhanced level of service provision above what is normally required under the core GP contract). ![]() Practice patients are directed to contact the local out of hours provider when the surgery is closed. The new provider told us that they took successful action and addressed all of these concerns for example the practice increased appointment availability by 95% between 20 and have doubled the number of patients seen within the same period. We were told that the practice inherited a range of challenges from the previous provider including poor governance, management of notes and problems with patient access. The practice was taken over by AT Medics in 2012. The property is rented from Southwark Council and AT Medics are responsible for maintenance. The practice is spread over two areas which are separate and independently accessible from the outside. Silverlock Medical Centre operates from the bottom floor of a tower block. The practice offers 23 GP sessions per week (four of these sessions are currently covered by locum staff) with booked and emergency appointments. The practice is open between 8.00am to 6.30pm Monday to Friday except Tuesday and Wednesday when the practice closes at 8.00pm. The Silverlock Medical Centre has been a teaching practice since 2014. The practice is run by three GPs of mixed gender and a female nurse. The practice has a lower proportion of patients aged over 40 compared to the national average. The practice is situated within one of the second most deprived areas of the country on the index of multiple deprivation. The practice has a significantly higher proportion of people aged 20 – 39 with almost double the national unemployment rate. The practice is registered with the CQC for the following regulated activities treatment of disease, disorder or injury maternity and midwifery services diagnostic and screening procedures. Silverlock Medical Centre is part of Southwark Clinical Commissioning Group (CCG) and serves approximately 7200 patients.
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